Cancellation & Refund Policy

Last updated on 21-03-2025 17:56:12

ANSS STUDIO PRIVATE LIMITED believes in assisting its customers as much as possible and has a fair cancellation and refund policy for OneClick Album Software.

Cancellation Policy:

• Cancellations will be considered only if the request is made on the same day of purchase and before the product has been shipped.

• Once the dongle and pendrive has been shipped, cancellations will not be entertained.

Refund Policy:

• No refunds will be provided once the dongle or pendrive has been shipped to the customer.

• If the product is found to be defective upon delivery, we will provide a replacement after verification.

• Refunds will not be processed for issues caused by system incompatibility, lack of technical knowledge, or failure to meet the system requirements mentioned on our website.

• In case of accidental double payments or overcharges, customers can request a refund within 7 days of the transaction.

• If a refund is approved, it will be processed within 5-7 business days and credited back to the original payment method.

For any cancellation or refund-related queries, please contact our Customer Support Team with relevant details at the provided support email or phone number